Setup Screenful for Jira

Setup Screenful for Jira

Setup Screenful for Jira

When using Screenful with a Jira Cloud instance, you have two options: 

Option 1: Install the Marketplace Add-on

Option 2: Setup as a separate web app

The difference between these two is that when installing the Screenful app via the Marketplace, you'll get Screenful embedded within your Jira UI. If you sign up via the Screenful website, you'll use Screenful as a standalone web app. You can learn more from the FAQ below.

If you are using JIRA Server (self-hosted), follow these instructions instead.


When using Screenful with a Jira Cloud instance, you have two options: 

Option 1: Install the Marketplace Add-on

Option 2: Setup as a separate web app

The difference between these two is that when installing the Screenful app via the Marketplace, you'll get Screenful embedded within your Jira UI. If you sign up via the Screenful website, you'll use Screenful as a standalone web app. You can learn more from the FAQ below.

If you are using JIRA Server (self-hosted), follow these instructions instead.


When using Screenful with a Jira Cloud instance, you have two options: 

Option 1: Install the Marketplace Add-on

Option 2: Setup as a separate web app

The difference between these two is that when installing the Screenful app via the Marketplace, you'll get Screenful embedded within your Jira UI. If you sign up via the Screenful website, you'll use Screenful as a standalone web app. You can learn more from the FAQ below.

If you are using JIRA Server (self-hosted), follow these instructions instead.


Guide contents:

Common questions

What are the main differences between the Marketplace add-on and the stand-alone web app?
When installing the Marketplace add-on:

  • You get Screenful embedded within your JIRA UI (but you can also use it as a web app)

  • Any user in your Jira instance can join the Screenful account without an invitation

  • You will be billed by Atlassian instead of Screenful

  • The pricing is according to the number of users in your Jira instance

  • You can only import Jira data sources

  • There is no single-sign-on option

When deploying as a SaaS service via the Screenful website:

  • You use Screenful as a standalone web app, not embedded within the Jira UI

  • Each user must be invited to log in to Screenful (you can choose who gets access)

  • You will be billed by Screenful instead of Atlassian. Prices are according to the pricing page.

  • You can import all supported data sources (Jira, GitHub, GitLab, Asana, Monday, Trello, Pivotal Tracker)

  • Single-sign-on is available as an option in the Enterprise plans

Why do I need to create a separate Screenful account?
Screenful stores data outside Jira, so a mechanism for authentication and authorization is needed. Screenful can always be used in stand-alone mode, just browse to screenful.com/login and log in with your Screenful credentials.

How do I invite my colleagues?
With the Marketplace add-on your colleagues can join by simply clicking on the Screenful app link within the Jira UI (see the “Apps” menu on the top navigation). They will be prompted to signup after which they will join the account created by you. Initially they have “Member” status and can access all the Screenful features. Learn more about user roles.

What is the lifecycle of the Marketplace add-on?
The add-on is installed from the Atlassian Marketplace. Like all paid add-ons there is a free 30-day trial. If you continue using the add-on after the trial ends, it will become a regular add-on, and Atlassian will add the fees to your invoice.

If you uninstall the add-on during or after the trial, your Screenful account will be immediately deleted together all of the data. If you disable the add-on, your Screenful account is suspended, and it will be deleted if you don’t re-enable it within 30 days.