Accessing the workflow settings
You can access the workflow settings by selecting Data Mapping from the main menu.
The workflow settings show the automatically detected workflow on your board. To adjust the mapping, drag & drop the states between the three boxes:
Not started = Work to be done
In progress = Work started but not completed
Done = Completed work
You can have your workflow represented either as sections / board columns, or as a custom field representing the workflow states. Learn more about workflows in Asana.
Selecting the workflow source
You can select between sections or columns, or any of your custom fields to be the source of your workflow. In this example a custom field called Ticket Status is used for tracking a status of a task.
Once you select a custom field, the available options are shown, and you can drag & drop them to Not started, In progress, or Done.
Auto-mapping new workflow states
By default, new workflow states are automatically mapped to either Not started, In progress, or Done using AI. Alternatively, you can force the mapping of new states by selecting one of the other options from the menu.
