What is Throughput?

Throughput measures the number of work items, tasks, or projects a team or individual completes within a defined timeframe such as a day, week, or month. It is a productivity metric that monitors the rate of output.

Analyzing throughput over time highlights trends in efficiency. Comparing planned versus actual throughput can reveal inconsistencies and help improve estimates. Overall, throughput metrics provide useful data to optimize team performance.

Who benefits from tracking Throughput?

  • Teams - Identify capacity constraints, experiment to improve workflow.

  • Managers - Ensure adequate staffing levels, balance workloads.

  • Organizations - Gain visibility into team effectiveness in delivering work.

  • Customers - Higher throughput enables faster request resolution.