Screenful FAQ

I have authenticated the Power-Up but now it has disappeared from my board

The likely reason is that someone on your team disabled the Power-Up on your board. If anyone on your team enables it, it will be visible again for all team members. That’s how Power-Ups work, either everyone sees it, or no one sees it.

Related questions

Why do I get a message “You don’t seem to be a member of a workspace”?

In order to use the Power-Up on your board, the board must have a workspace associated with it. Creating a workspace is easy, just follow these steps to create one.

In order to use the Power-Up on your board, the board must have a workspace associated with it. Creating a workspace is easy, just follow these steps to create one.

I added a user to my board but he/she cannot use the Power-up

Each user must authorize the Power-Up by clicking on the Power-Up name on top of the Trello UI and going through the auth flow.

Any person who wants to use this power-up must be a member of the Trello workspace where the board exists. It's not enough to add a user to your Trello board, you need to add that person to your workspace as well.

Each user must authorize the Power-Up by clicking on the Power-Up name on top of the Trello UI and going through the auth flow.

Any person who wants to use this power-up must be a member of the Trello workspace where the board exists. It's not enough to add a user to your Trello board, you need to add that person to your workspace as well.

Why do I get a blank page when trying to authorize with the Trello desktop app?

Auth flow does not work in the desktop app. We are looking for options to have this fixed but meanwhile, the workaround is to use the web app for authorization (after which you can use the Power-Up in the desktop app).

Auth flow does not work in the desktop app. We are looking for options to have this fixed but meanwhile, the workaround is to use the web app for authorization (after which you can use the Power-Up in the desktop app).

How do I enable the Power-Up?

You can activate this add-on from the Power‑Ups section in the Trello menu. From there, search for the Power-Up name and add it to your board by clicking the Add button.

You can activate this add-on from the Power‑Ups section in the Trello menu. From there, search for the Power-Up name and add it to your board by clicking the Add button.

Does everyone in my team need to install this Power-up?

No. When anyone within your team installs this Power-Up, it becomes available to everyone with access to that board.

No. When anyone within your team installs this Power-Up, it becomes available to everyone with access to that board.

Can I automate the Power-Up with Butler?

Unfortunately Butler does not support 3rd party Power-Ups so you can’t automate them with Butler.

Unfortunately Butler does not support 3rd party Power-Ups so you can’t automate them with Butler.