Drive team productivity and deliver projects in time!

We offer a monthly subscription plan based on the number of Jira/Trello/Asana/GitHub/Pivotal Tracker projects you want to track. Each plan allows unlimited number of users to access dashboards. 

We’ve just released a free Power-Up for tracking epics in Trello, add it to your board now!

Need custom contract, PO, or more than 30 dashboards? Want a dedicated installation behind your firewall? Look no further, we have you sorted, learn more about our Enterprise plan.


SEE THE WHOLE PRODUCT TOUR OR TRY THE ONLINE DEMO


Common Questions

Who is Screenful for?

Screenful dashboards improve communication between all stakeholders in projects including Project Managers, developers, Product Owner, QA, and even the customer. 

I'm not doing software development. Can I use Screenful?

You can use it for basically anything requiring tickets and workflow. People are using Screenful for tracking things like manufacturing, sales pipelines, marketing campaigns, house building, order processing, content production etc. 

Do you have a public roadmap? How often do you release new features? 

You can see our public roadmap and the release history at the Screenful Roadmap page. 

Which payment options and currency do you accept?

All prices are in USD, and we accept major credit cards including Visa, Mastercard, and American Express. In Silver plan and higher, we can alternatively send a PDF invoice.  

Do you support annual payments?

Yes, you can choose to pay monthly or annually when paying with credit card. When paying annually with a credit card, you get one month for free.

In Gold and Enterprise plans there's also an option to choose invoicing (PDF invoice for 12 months in advance).

How can I change my credit card details?

You can update your credit card information by logging in to the payer portal

When I try to add a new user I get a message that says the user is already registered. What can I do?

The address you’re trying to add is already associated with another Screenful account. Same email address cannot be associated with multiple accounts. If it’s a trial account, you can ask that user to go and close the existing account at the AccountPlans tab.

I can't log to the payer portal with my email address?

You need to login using the same address that was given when the subscription was made (i.e. the address where the receipts are sent). 

Where can I see the receipts of my invoices?

The receipts of your payments are automatically sent to the email address that was given in the checkout form. You can change that email address at the payer portal

How can I upgrade or downgrade my plan?

When you are in a free trial, you can upgrade to a paid plan any time at Account ► Plans tab under the main menu. 

If you want to upgrade or downgrade your current paid plan, please send email to support@screenful.com 

 

I get “Email is already registered” message when trying to invite a user

When you see this message it means that the user has already registered to another account with the same email address. One email address can belong to one account only. The solution is to ask the user to login to his/her current account and remove the duplicate account at the Account ► Plans tab.

Will Screenful make any changes to my data or is my data affected in any way?

Screenful will not make changes to your data, it only reads it via the API of your tool.

Can I restrict access to specified users?

Yes, in Silver plan or higher, you can specify who has access on a per dashboard basis.

What data do you store?

We store the following information about your tasks

  • Project / board name and id

  • Task name, id, status, type, assignee

  • Workflow states (e.g. open, in progress, done)

  • Any derived metrics out of the above

We do not store

  • Task/issue/ticket descriptions

  • Comments / discussions

  • File attachments

Are you GDPR compliant?

Yes, you can lean more about our GDPR compliant data and security practises from these documents:

https://screenful.com/terms
https://screenful.com/data-and-security/
https://screenful.com/data-processing-addendum

What hardware would you recommend when using Screenful in big monitor / office TV?

You can use any hardware that runs a modern web browser. We recommend using the Asus Chromebit which can run the Chrome browser in full screen mode without any interruption.

Notice that some built-in browsers in TVs may not render content properly.

I'd like to write a review, where can I do that?

You're more than welcome! Here are direct links for writing a review in one of the review sites:

Capterra
Siftery
Serchen
SaaS Genius

How do I cancel my subscription?

You can cancel your paid plan any time at Account ► Plans tab in the setup menu. 

I can't find an answer to my question

See also our other FAQs:

Also check out our How-to guides

Still no answer? Just email us at support@screenful.com