How do I cancel my subscription?
How do I cancel my subscription?
You can close the subscription in the billing settings. The location of the billing settings depends on the product.
Notice that removing the add-on from the board won't close the subscription. You'll have to close it in the billing settings.
You can close the subscription in the billing settings. The location of the billing settings depends on the product.
Notice that removing the add-on from the board won't close the subscription. You'll have to close it in the billing settings.
You can close the subscription in the billing settings. The location of the billing settings depends on the product.
Notice that removing the add-on from the board won't close the subscription. You'll have to close it in the billing settings.
Billing settings in Screenful Analytics & Reports
If you are subscribed to our main product, Analytics & Reports, you can manage the subscription at the Account Settings ➔ Billing tab under the main menu:
Select Plans & Billing from the main menu (top right)
Click Remove account
On the Billing page, you can
Download invoices
Update the credit card information (or remove the credit card)
Change the address associated with the subscription
Close the subscription
When you close the subscription, you will lose access immediately. If you want to keep using until the end of the current paid period, you can remove the credit card in the subscription settings to avoid further charges.
Billing settings in Screenful Analytics & Reports
If you are subscribed to our main product, Analytics & Reports, you can manage the subscription at the Account Settings ➔ Billing tab under the main menu:
Select Plans & Billing from the main menu (top right)
Click Remove account
On the Billing page, you can
Download invoices
Update the credit card information (or remove the credit card)
Change the address associated with the subscription
Close the subscription
When you close the subscription, you will lose access immediately. If you want to keep using until the end of the current paid period, you can remove the credit card in the subscription settings to avoid further charges.
Billing settings in Trello Power-Ups
If you are subscribed to either Epic Cards or Scaled Power-Up, you can manage the subscription within the Power-Up. There is no Screenful login. You only need to log in to Trello.
1) Open the Power-Up by clicking the Power-Up icon on top of the Trello UI
If you don't see the icon on your Trello UI, it is because the Power-Up is not installed on that specific board. Try some other board or add the Power-Up to your board.
Subscription is specific to a Trello workspace so you need to be in the workspace associated with the subscription
2) Navigate to the Billing tab from the menu on the left
On the Billing page, you can
Close the subscription
Download invoices
Update the credit card information (or remove the credit card)
When you close the subscription, you wll lose the access immediately. If you want to keep using until the end of the current paid period, you can remove the credit card in the subscription settings to avoid further charges.
Billing settings in Trello Power-Ups
If you are subscribed to either Epic Cards or Scaled Power-Up, you can manage the subscription within the Power-Up. There is no Screenful login. You only need to log in to Trello.
1) Open the Power-Up by clicking the Power-Up icon on top of the Trello UI
If you don't see the icon on your Trello UI, it is because the Power-Up is not installed on that specific board. Try some other board or add the Power-Up to your board.
Subscription is specific to a Trello workspace so you need to be in the workspace associated with the subscription
2) Navigate to the Billing tab from the menu on the left
On the Billing page, you can
Close the subscription
Download invoices
Update the credit card information (or remove the credit card)
When you close the subscription, you wll lose the access immediately. If you want to keep using until the end of the current paid period, you can remove the credit card in the subscription settings to avoid further charges.