My credentials are correct but authorization fails
If you’re connecting to Jira cloud you need to create and use an API token, but if you’re running Jira Server use your password. Read more here. If you’re trying to connect Jira Service Desk head this way.
I can’t connect to my self-hosted Jira instance
My sprint data doesn’t match Jira sprint reports
How do I change the Jira password that is associated with the integration?
How do I set permissions for my Jira board? I have added Screenful user, but my charts are empty
I already singed up via your website, can I transfer my account to Jira add-on?
I installed your marketplace add-on but can’t create data sources because of an authorization failure
I can’t create dashboards for my Jira Service Desk project
I can’t install the Screenful add-on from Atlassian Marketplace
I can’t see my Jira board
Why is the total number of issues that I see in Jira different to Screenful?
I cannot connect Screenful to Jira Cloud, it always says “invalid credentials”