Review your workflow

Review your workflow

The workflow settings specify when the work is started on a Jira issue and when it is completed. It is used in calculating metrics such as lead or cycle time of tickets.

The workflow settings specify when the work is started on a Jira issue and when it is completed. It is used in calculating metrics such as lead or cycle time of tickets.

The workflow settings specify when the work is started on a Jira issue and when it is completed. It is used in calculating metrics such as lead or cycle time of tickets.

Map your Jira workflow

When importing a Jira board as a data source, your board columns are automatically mapped to either Not started, In progress, or Done. This information is used when calculating the Timing metrics.

  • Not started = Work to be done

  • In progress = Work started but not completed

  • Done = Completed work

If the suggested mapping looks correct, you can accept it by clicking Looks good to me. To make changes, click Adjust mapping. The boxes become editable, and you can drag & drop items between them.



Accessing the workflow settings

You can access the workflow settings by selecting Data Mapping from the main menu.

By default, new workflow states are automatically mapped to either Not started, In progress, or Done. Alternatively, you can force the mapping of new states by selecting one of the other options from the menu.