Review your workflow

Review your workflow

The workflow settings specify when the work is started on a task and when it's completed. It is used in calculating metrics such as lead or cycle time of tasks, or how long tasks stay in a specific workflow state.

The workflow settings specify when the work is started on a task and when it's completed. It is used in calculating metrics such as lead or cycle time of tasks, or how long tasks stay in a specific workflow state.

The workflow settings specify when the work is started on a task and when it's completed. It is used in calculating metrics such as lead or cycle time of tasks, or how long tasks stay in a specific workflow state.

Accessing the workflow settings

You can access the workflow settings by selecting Data Mapping from the main menu.

Find Workflow.jpg

The workflow settings show the automatically detected workflow on your Pivotal Tracker board. To adjust the mapping, drag & drop the states between the three boxes: 

  • Not started = Work to be done

  • In progress = Work started but not completed

  • Done = Completed work

Consider your work done only when tasks are fully done, so map your testing/review/waiting states to In progress rather than Done. That provides you with a better picture of your cycle times, including all the reviews that need to be done before a task is complete.