What is Escaped defects?
Escaped defects measures the number of defects or bugs that are discovered in production after release. It provides visibility into quality issues that impact customers.
Analyzing trends in escaped defects helps ensure robust prevention, detection and resolution practices are followed. Overall, this metric indicates product reliability and customer experience.
Who benefits from tracking Escaped defects?
Teams - Identify process gaps, strengthen testing and reviews.
Managers - Focus on improving quality control and risk mitigation.
Organizations - Monitor product health, customer satisfaction and brand reputation.
Customers - Provides confidence in quality of delivered solutions.