You have to import the board as a data source first. If you don't see the board in the list of boards to import, you'll have to join that Trello board first to see it in the list. Once the board is imported, you can add it as a data source to charts.
Related questions
When you add a new custom field to your board, it is imported during the next data sync (the data is synced automatically once per hour). You can trigger sync manually anytime by selecting Data sync options from the main menu. Notice that the new field should also have a value assigned in at least one task.
When you add a new custom field to your board, it is imported during the next data sync (the data is synced automatically once per hour). You can trigger sync manually anytime by selecting Data sync options from the main menu. Notice that the new field should also have a value assigned in at least one task.
Below are some typical reasons for charts not displaying the data you expect:
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the cards that are in lists mapped to Excluded won't be imported to Screenful.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
Below are some typical reasons for charts not displaying the data you expect:
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the cards that are in lists mapped to Excluded won't be imported to Screenful.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
I have created an automation to move completed cards from one Trello board to another. Will that mess up my stats?
If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.
Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.
Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).
If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.
Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.
Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).
The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.
You should also review your workflow mapping to ensure all the required lists are mapped.
The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.
You should also review your workflow mapping to ensure all the required lists are mapped.