Screenful FAQ
Why my epics are not shared between my boards?
Epics are shared only between boards that belong to the same Trello workspace so make sure that all the boards that you want to share with are in the same workspace. Also, sharing must be enabled in the Power-Up settings on each of those boards.
Related questions
Is there a free version?
We understand many have used our power-ups for free over the years. Unfortunately, growing support costs have made it impossible for us to continue offering them at no cost. This difficult decision is explained fully in our recent blog post.
We do still offer other Power-ups for free, including Card Dependencies, Card Size, and Card Priority.
We understand many have used our power-ups for free over the years. Unfortunately, growing support costs have made it impossible for us to continue offering them at no cost. This difficult decision is explained fully in our recent blog post.
We do still offer other Power-ups for free, including Card Dependencies, Card Size, and Card Priority.
Is there a limit on the number of users that can use the Power-Up?
There is no limit to the number of users. We offer a simple plan with a fair fixed price. It includes unlimited users, unlimited epics, unlimited boards, and unlimited relationships.
There is no limit to the number of users. We offer a simple plan with a fair fixed price. It includes unlimited users, unlimited epics, unlimited boards, and unlimited relationships.
Can I extend my trial?
Yes, you can extend your trial by clicking Extend trial at the Billing tab.
Yes, you can extend your trial by clicking Extend trial at the Billing tab.
Where can I download the receipts?
The receipt of the payment is automatically sent to the email address provided in the subscription form. You can download receipts by clicking Update the Payment info in the Billing tab.
The receipt of the payment is automatically sent to the email address provided in the subscription form. You can download receipts by clicking Update the Payment info in the Billing tab.
How do I manage my subscription?
Here's how to manage your Epic Cards Power-Up subscription:
1) Open the Power-Up by clicking the Power-Up icon on top of the Trello UI
If you don't see the icon on your Trello UI, it is because the Power-Up is not installed on that specific board. Try some other board or add the Power-Up to your board.
Subscription is specific to a Trello workspace so you need to be in the workspace associated with the subscription
2) Navigate to the Billing tab from the menu on the left
On the Billing page, you can
Update your credit card information
Download receipts
Close the subscription
Here's how to manage your Epic Cards Power-Up subscription:
1) Open the Power-Up by clicking the Power-Up icon on top of the Trello UI
If you don't see the icon on your Trello UI, it is because the Power-Up is not installed on that specific board. Try some other board or add the Power-Up to your board.
Subscription is specific to a Trello workspace so you need to be in the workspace associated with the subscription
2) Navigate to the Billing tab from the menu on the left
On the Billing page, you can
Update your credit card information
Download receipts
Close the subscription
I have multiple workspaces, do I need multiple subscriptions?
The Power-Up is limited to one workspace so you'd need multiple subscriptions if you want to use it in multiple workspaces.
The Power-Up is limited to one workspace so you'd need multiple subscriptions if you want to use it in multiple workspaces.
How should I structure my boards when working with multiple teams/projects?
Here’s a blog post that describes some options for structuring your boards when using the Power-Up on the multi-board setup.
However, you don’t need to have any specific structure. This Power-Up can be used with any board setup.
Here’s a blog post that describes some options for structuring your boards when using the Power-Up on the multi-board setup.
However, you don’t need to have any specific structure. This Power-Up can be used with any board setup.
How do I create an epic?
You can create an epic by adding a card into a list of your Trello board. Your epic cards sit on a specified list and all the cards added to that list becomes epics.
You can create an epic by adding a card into a list of your Trello board. Your epic cards sit on a specified list and all the cards added to that list becomes epics.
How do I add a task to an epic?
You can add any of the cards in your Trello board to an epic by clicking the Add to epic link on the top of the card. The menu contains the names of the cards that have been added to the epics list.
You can also assign cards to epics directly within the epic card by clicking the “Add to epic” link on the right side menu of the card
You can add any of the cards in your Trello board to an epic by clicking the Add to epic link on the top of the card. The menu contains the names of the cards that have been added to the epics list.
You can also assign cards to epics directly within the epic card by clicking the “Add to epic” link on the right side menu of the card
How do I complete a task?
You can complete a task by moving the task card to the list that is select to be the task done list. Once a task is completed, it will be shown under the done tab in the epic card and the progress bar is updated accordingly.
You can complete a task by moving the task card to the list that is select to be the task done list. Once a task is completed, it will be shown under the done tab in the epic card and the progress bar is updated accordingly.
How do I complete an epic?
You can complete an epic by clicking Complete epic link in the epic card. Once an epic is completed, individual cards can no longer be assigned to it.
You can complete an epic any time regardless of how many tasks are completed.
You can complete an epic by clicking Complete epic link in the epic card. Once an epic is completed, individual cards can no longer be assigned to it.
You can complete an epic any time regardless of how many tasks are completed.
Do Epics work across multiple Trello boards?
Yes, epics are shared across each Trello board within the workspace that has the Power-up activated. That means that you can add a card to an epic that sits on another board. When you move a cards from one board to another, the epic association remains.
Yes, epics are shared across each Trello board within the workspace that has the Power-up activated. That means that you can add a card to an epic that sits on another board. When you move a cards from one board to another, the epic association remains.
How are the task lists ordered in the epic cards?
The Open list is ordered according to the time the cards were added to the epic. The most recently added card is shown first in the list. If you want to move a task to the top of the list, just reassign it to the epic.
The Done tasks are shown in the same order as they are in your Trello board.
The Open list is ordered according to the time the cards were added to the epic. The most recently added card is shown first in the list. If you want to move a task to the top of the list, just reassign it to the epic.
The Done tasks are shown in the same order as they are in your Trello board.
Is there any way to assign a card to more than one epic?
One card can belong to only one epic. But you can take a look at the Card Dependencies Power-Up, which allows you to create hierarchies and associate one card with multiple parent cards.
One card can belong to only one epic. But you can take a look at the Card Dependencies Power-Up, which allows you to create hierarchies and associate one card with multiple parent cards.
Adding cards one by one is slow. Is there a way to add multiple cards at once?
Yes there is. Clicking the three dots of any list gives the option to assign all the cards in that list to an epic. Just select Add all cards in this list to epic… from the menu.
Yes there is. Clicking the three dots of any list gives the option to assign all the cards in that list to an epic. Just select Add all cards in this list to epic… from the menu.