Review your workflow
Review your workflow
The workflow settings specify when the work is started on a task and when it's completed. It is used in calculating metrics such as lead or cycle time of tasks, or how long tasks stay in a specific workflow state.
The workflow settings specify when the work is started on a task and when it's completed. It is used in calculating metrics such as lead or cycle time of tasks, or how long tasks stay in a specific workflow state.
The workflow settings specify when the work is started on a task and when it's completed. It is used in calculating metrics such as lead or cycle time of tasks, or how long tasks stay in a specific workflow state.
Accessing the workflow settings
You can access the workflow settings by selecting Data Mapping from the main menu.
![Find Workflow.jpg](https://images.squarespace-cdn.com/content/v1/5303cdc2e4b01fb736d82734/1629276603677-IDSGI2AREYQJ3I8PO1LI/Find+Workflow.jpg?format=1000w)
The workflow settings show the automatically detected workflow on your Pivotal Tracker board. To adjust the mapping, drag & drop the states between the three boxes:
Not started = Work to be done
In progress = Work started but not completed
Done = Completed work
Consider your work done only when tasks are fully done, so map your testing/review/waiting states to In progress rather than Done. That provides you with a better picture of your cycle times, including all the reviews that need to be done before a task is complete.
Accessing the workflow settings
You can access the workflow settings by selecting Data Mapping from the main menu.
![Find Workflow.jpg](https://images.squarespace-cdn.com/content/v1/5303cdc2e4b01fb736d82734/1629276603677-IDSGI2AREYQJ3I8PO1LI/Find+Workflow.jpg?format=1000w)
The workflow settings show the automatically detected workflow on your Pivotal Tracker board. To adjust the mapping, drag & drop the states between the three boxes:
Not started = Work to be done
In progress = Work started but not completed
Done = Completed work
Consider your work done only when tasks are fully done, so map your testing/review/waiting states to In progress rather than Done. That provides you with a better picture of your cycle times, including all the reviews that need to be done before a task is complete.