Screenful FAQ

Is there a free version?

We understand many have used our power-ups for free over the years. Unfortunately, growing support costs have made it impossible for us to continue offering them at no cost. This difficult decision is explained fully in our recent blog post.

We do still offer other Power-ups for free, including Card Dependencies, Card Size, and Card Priority.

Related questions

What is Scaled by Screenful?

Scaled by Screenful is a Power-Up for Trello that combines the functionalities of our popular Power-Ups: Epic Cards, Card Dependencies, Card Size, and Card Priority.

It is an all-in-one toolkit for tracking work in scale with Trello!

Scaled by Screenful is a Power-Up for Trello that combines the functionalities of our popular Power-Ups: Epic Cards, Card Dependencies, Card Size, and Card Priority.

It is an all-in-one toolkit for tracking work in scale with Trello!

Who needs this Power-Up?

This add-on was built for companies and teams who use Trello in scale. If you work on a single Trello board you probably don’t need this.

But If you have multiple teams working on multiple boards you may start losing visibility on what is going on those boards. This add-on provides you the ability to track work on higher level with epics, dependencies, estimates, and priorities.

This add-on was built for companies and teams who use Trello in scale. If you work on a single Trello board you probably don’t need this.

But If you have multiple teams working on multiple boards you may start losing visibility on what is going on those boards. This add-on provides you the ability to track work on higher level with epics, dependencies, estimates, and priorities.

Is there a limit on the number of users that can use the Power-Up?

There is no limit to the number of users. We offer a simple plan with a fair fixed price. It includes unlimited users, unlimited epics, unlimited boards, and unlimited relationships.

There is no limit to the number of users. We offer a simple plan with a fair fixed price. It includes unlimited users, unlimited epics, unlimited boards, and unlimited relationships.

Can I extend my trial?

Yes you can extend your trial by by clicking Extend trial at the Billing tab

Yes you can extend your trial by by clicking Extend trial at the Billing tab

Where can I download the receipts?

The receipt of the payment is automatically sent to the email address that was entered into the subscription form. You can download receipts by clicking the Update the payment info in the Billing tab.

The receipt of the payment is automatically sent to the email address that was entered into the subscription form. You can download receipts by clicking the Update the payment info in the Billing tab.

How do I manage my subscription?

Here's how to manage your Scaled Power-Up subscription:

1) Open the Power-Up by clicking the Power-Up icon on top of the Trello UI

If you don't see the icon on your Trello UI, it is because the Power-Up is not installed on that specific board. Try some other board or add the Power-Up to your board.

Subscription is specific to a Trello workspace so you need to be in the workspace associated with the subscription


2) Navigate to the Billing tab from the menu on the left


On the Billing page, you can

  • Update your credit card information

  • Download receipts

  • Close the subscription

Here's how to manage your Scaled Power-Up subscription:

1) Open the Power-Up by clicking the Power-Up icon on top of the Trello UI

If you don't see the icon on your Trello UI, it is because the Power-Up is not installed on that specific board. Try some other board or add the Power-Up to your board.

Subscription is specific to a Trello workspace so you need to be in the workspace associated with the subscription


2) Navigate to the Billing tab from the menu on the left


On the Billing page, you can

  • Update your credit card information

  • Download receipts

  • Close the subscription

I have multiple workspaces, do I need multiple subscriptions?

The Power-Up is limited to one workspace so you'd need multiple subscriptions if you want to use it in multiple workspaces

The Power-Up is limited to one workspace so you'd need multiple subscriptions if you want to use it in multiple workspaces

I get a message saying my storage is full. What can I do?

The internal storage for Power-Ups in Trello has a limited size and it can become full. Our Power-Ups use this storage to store the epic lists and done lists. To free up space in this storage, you can unselect any epic or done lists in the Power-Up settings on any board using this Power-Up.

The internal storage for Power-Ups in Trello has a limited size and it can become full. Our Power-Ups use this storage to store the epic lists and done lists. To free up space in this storage, you can unselect any epic or done lists in the Power-Up settings on any board using this Power-Up.