Trello units, metrics, and properties
Trello units, metrics, and properties
This page describes the available units, metrics, and properties when creating a chart for a Trello data source.
See also these related resources
Chart editor guide
Creating charts using Trello custom fields
Screenful Knowledge base
Units
Units are the numbers shown in the charts. Unit can be any of these:
Task | The default unit is Task i.e. a chart displays the count of cards. |
|---|---|
Card size | Work estimate from the Card Size Power-Up. |
Number field | Any of your Number custom fields can be used as unit in the charts. |
Dropdown field | Dropdown fields can be mapped as units. |
Time in state | Timing metrics (reaction, lead, cycle time) are based on the time spent on a list. |
All units share these characteristics:
They can be filtered by any property of an item
They can be summarized as sum, average, or median
They can be formatted as numbers, monetary units, or time units
Metrics
Metrics are the calculations performed on the selected unit.
Total | Shows the total amount of the selected unit in the selected data sources. |
|---|---|
Not started | Work not started according to the workflow settings. |
Not started & In progress | Incomplete work according to the workflow settings. |
In progress | Work in progress according to the workflow settings. |
Created (within date range) | Cards by creation date (card creation date from the Trello API). |
Completed (within date range) | Cards by Date completed. The last date & time when the item was completed (moved to a list mapped as done) |
By Date marked as done | Cards by the time they were marked as completed with the Trello's Mark as complete feature (regardless of their workflow state). Includes items that have the date within the specified date range. |
By Due date | Cards by Due date (regardless of their workflow state). Includes items that have the date within the specified date range. |
By Start date | Cards by Start date (regardless of their workflow state). Includes items that have the date within the specified date range. |
By [custom Date field] | Cards by a custom Date field (regardless of their workflow state). Includes items that have the date within the specified date range. |
Reaction time (avg, completed items) | Time before the work was started. The average time spent in the lists mapped as Not started in the workflow settings. |
Reaction time (sum, completed items) | Time before the work was started. The sum of time spent in the lists mapped as Not started in the workflow settings. |
Cycle time (avg, completed items) | Time from start to completion. The average time spent in the lists mapped as In progress in the workflow settings. |
Cycle time (sum, completed items) | Time from start to completion. The sum of time spent in lists mapped as In progress in the workflow settings. |
Lead time (avg, completed items) | Lead time (avg) = (Reaction time + Cycle time) (avg) |
Lead time (sum, completed items) | Lead time (sum) = (Reaction time + Cycle time) (sum) |
Time in state (avg, completed items) | Time spent in a list. Use the filter to select the lists. |
Time in state (sum, completed items) | Time spent in a list. Use the filter to select the lists. |
Item properties
Item properties that can be displayed as columns in a Task list.
Assignee | The assigned person |
|---|---|
Assignees | The assigned persons (if multiple) |
Blocked | Whether a card is blocked by some other card. Requires the Card Dependencies Power-Up. |
Card priority | The priority of the card. Requires the Card Priority Power-Up. |
Card size | Estimated effort to complete the task. Requires the Card Size Power-Up. |
Card size remaining | Remaining effort to complete the task. Requires the Card Size Power-Up. |
Card size spent | Effort spent so far to complete the task. Requires the Card Size Power-Up. |
Card type | Either task or epic. |
Completed on time | Was the task completed before the due date (true/false). |
Created by | The person who created the card. |
Cycle time | Time from start to completion. The time spent in the lists mapped as In progress in the workflow settings. |
Cycle time (working hours) | Time from start to completion. The time spent in the lists mapped as In progress in the workflow settings. Time is calculated only within the set working days and hours. |
Data source | The Trello board the card is currently in. |
Date completed | The last date & time when the card was completed (moved to a list mapped as done). |
Date created | Card creation date (from the Trello API). |
Date marked as done | The date & time when the card was marked as completed with Mark as complete feature |
Date updated | Last update date (from the Trello API) |
Due date | Due date of the card. |
Epic | The epic the card is assigned to. Requires the Epic Cards Power-Up. |
Label | Assigned labels. |
Lead time | Reaction time + Cycle time. |
Lead time (working hours) | Reaction time + Cycle time. Time is calculated only within the set working days and hours. |
List | The Trello list the card is current in. |
Mapped state | Mapped workflow state according to the workflow settings. Either Not started, In progress, or Done. |
Moved to mapped state | The time when the card was moved to its current mapped workflow state. |
Moved to workflow state | The time when the card was moved to its current list. |
Rank | Card's position in a board in relation to other cards. |
Reaction time | Time before the work was started. The time spent in the lists mapped as Not started in the workflow settings. |
Reaction time (working hours) | Time before the work was started. The time spent in the lists mapped as Not started in the workflow settings. Time is calculated only within the set working days and hours. |
Reopened | Whether the card has been reopened (true/false) |
Start date | Start date of a card, |
State (open/done) | Whether the card state is Open (Not started or In progress) or Done. |
Task ID | Unique identifier of the card (from the Trello API) |
Task name | Name of the card. |
Time in progress | Time in progress so far. The time spent in the lists mapped as In progress in the workflow settings. |
Time in progress (working hours) | Time in progress so far. The time spent in the lists mapped as In progress in the workflow settings. Time is calculated only within the set working days and hours. |
Time in workflow state | How long the card has been in its current list according to the workflow settings. |
Timings | How long the card has stayed in each list. |
Workflow state | Current list according to the workflow settings. |
This page describes the available units, metrics, and properties when creating a chart for a Trello data source.
See also these related resources
Chart editor guide
Creating charts using Trello custom fields
Screenful Knowledge base
Units
Units are the numbers shown in the charts. Unit can be any of these:
Task | The default unit is Task i.e. a chart displays the count of cards. |
|---|---|
Card size | Work estimate from the Card Size Power-Up. |
Number field | Any of your Number custom fields can be used as unit in the charts. |
Dropdown field | Dropdown fields can be mapped as units. |
Time in state | Timing metrics (reaction, lead, cycle time) are based on the time spent on a list. |
All units share these characteristics:
They can be filtered by any property of an item
They can be summarized as sum, average, or median
They can be formatted as numbers, monetary units, or time units
Metrics
Metrics are the calculations performed on the selected unit.
Total | Shows the total amount of the selected unit in the selected data sources. |
|---|---|
Not started | Work not started according to the workflow settings. |
Not started & In progress | Incomplete work according to the workflow settings. |
In progress | Work in progress according to the workflow settings. |
Created (within date range) | Cards by creation date (card creation date from the Trello API). |
Completed (within date range) | Cards by Date completed. The last date & time when the item was completed (moved to a list mapped as done) |
By Date marked as done | Cards by the time they were marked as completed with the Trello's Mark as complete feature (regardless of their workflow state). Includes items that have the date within the specified date range. |
By Due date | Cards by Due date (regardless of their workflow state). Includes items that have the date within the specified date range. |
By Start date | Cards by Start date (regardless of their workflow state). Includes items that have the date within the specified date range. |
By [custom Date field] | Cards by a custom Date field (regardless of their workflow state). Includes items that have the date within the specified date range. |
Reaction time (avg, completed items) | Time before the work was started. The average time spent in the lists mapped as Not started in the workflow settings. |
Reaction time (sum, completed items) | Time before the work was started. The sum of time spent in the lists mapped as Not started in the workflow settings. |
Cycle time (avg, completed items) | Time from start to completion. The average time spent in the lists mapped as In progress in the workflow settings. |
Cycle time (sum, completed items) | Time from start to completion. The sum of time spent in lists mapped as In progress in the workflow settings. |
Lead time (avg, completed items) | Lead time (avg) = (Reaction time + Cycle time) (avg) |
Lead time (sum, completed items) | Lead time (sum) = (Reaction time + Cycle time) (sum) |
Time in state (avg, completed items) | Time spent in a list. Use the filter to select the lists. |
Time in state (sum, completed items) | Time spent in a list. Use the filter to select the lists. |
Item properties
Item properties that can be displayed as columns in a Task list.
Assignee | The assigned person |
|---|---|
Assignees | The assigned persons (if multiple) |
Blocked | Whether a card is blocked by some other card. Requires the Card Dependencies Power-Up. |
Card priority | The priority of the card. Requires the Card Priority Power-Up. |
Card size | Estimated effort to complete the task. Requires the Card Size Power-Up. |
Card size remaining | Remaining effort to complete the task. Requires the Card Size Power-Up. |
Card size spent | Effort spent so far to complete the task. Requires the Card Size Power-Up. |
Card type | Either task or epic. |
Completed on time | Was the task completed before the due date (true/false). |
Created by | The person who created the card. |
Cycle time | Time from start to completion. The time spent in the lists mapped as In progress in the workflow settings. |
Cycle time (working hours) | Time from start to completion. The time spent in the lists mapped as In progress in the workflow settings. Time is calculated only within the set working days and hours. |
Data source | The Trello board the card is currently in. |
Date completed | The last date & time when the card was completed (moved to a list mapped as done). |
Date created | Card creation date (from the Trello API). |
Date marked as done | The date & time when the card was marked as completed with Mark as complete feature |
Date updated | Last update date (from the Trello API) |
Due date | Due date of the card. |
Epic | The epic the card is assigned to. Requires the Epic Cards Power-Up. |
Label | Assigned labels. |
Lead time | Reaction time + Cycle time. |
Lead time (working hours) | Reaction time + Cycle time. Time is calculated only within the set working days and hours. |
List | The Trello list the card is current in. |
Mapped state | Mapped workflow state according to the workflow settings. Either Not started, In progress, or Done. |
Moved to mapped state | The time when the card was moved to its current mapped workflow state. |
Moved to workflow state | The time when the card was moved to its current list. |
Rank | Card's position in a board in relation to other cards. |
Reaction time | Time before the work was started. The time spent in the lists mapped as Not started in the workflow settings. |
Reaction time (working hours) | Time before the work was started. The time spent in the lists mapped as Not started in the workflow settings. Time is calculated only within the set working days and hours. |
Reopened | Whether the card has been reopened (true/false) |
Start date | Start date of a card, |
State (open/done) | Whether the card state is Open (Not started or In progress) or Done. |
Task ID | Unique identifier of the card (from the Trello API) |
Task name | Name of the card. |
Time in progress | Time in progress so far. The time spent in the lists mapped as In progress in the workflow settings. |
Time in progress (working hours) | Time in progress so far. The time spent in the lists mapped as In progress in the workflow settings. Time is calculated only within the set working days and hours. |
Time in workflow state | How long the card has been in its current list according to the workflow settings. |
Timings | How long the card has stayed in each list. |
Workflow state | Current list according to the workflow settings. |
This page describes the available units, metrics, and properties when creating a chart for a Trello data source.
See also these related resources
Chart editor guide
Creating charts using Trello custom fields
Screenful Knowledge base
Units
Units are the numbers shown in the charts. Unit can be any of these:
Task | The default unit is Task i.e. a chart displays the count of cards. |
|---|---|
Card size | Work estimate from the Card Size Power-Up. |
Number field | Any of your Number custom fields can be used as unit in the charts. |
Dropdown field | Dropdown fields can be mapped as units. |
Time in state | Timing metrics (reaction, lead, cycle time) are based on the time spent on a list. |
All units share these characteristics:
They can be filtered by any property of an item
They can be summarized as sum, average, or median
They can be formatted as numbers, monetary units, or time units
Metrics
Metrics are the calculations performed on the selected unit.
Total | Shows the total amount of the selected unit in the selected data sources. |
|---|---|
Not started | Work not started according to the workflow settings. |
Not started & In progress | Incomplete work according to the workflow settings. |
In progress | Work in progress according to the workflow settings. |
Created (within date range) | Cards by creation date (card creation date from the Trello API). |
Completed (within date range) | Cards by Date completed. The last date & time when the item was completed (moved to a list mapped as done) |
By Date marked as done | Cards by the time they were marked as completed with the Trello's Mark as complete feature (regardless of their workflow state). Includes items that have the date within the specified date range. |
By Due date | Cards by Due date (regardless of their workflow state). Includes items that have the date within the specified date range. |
By Start date | Cards by Start date (regardless of their workflow state). Includes items that have the date within the specified date range. |
By [custom Date field] | Cards by a custom Date field (regardless of their workflow state). Includes items that have the date within the specified date range. |
Reaction time (avg, completed items) | Time before the work was started. The average time spent in the lists mapped as Not started in the workflow settings. |
Reaction time (sum, completed items) | Time before the work was started. The sum of time spent in the lists mapped as Not started in the workflow settings. |
Cycle time (avg, completed items) | Time from start to completion. The average time spent in the lists mapped as In progress in the workflow settings. |
Cycle time (sum, completed items) | Time from start to completion. The sum of time spent in lists mapped as In progress in the workflow settings. |
Lead time (avg, completed items) | Lead time (avg) = (Reaction time + Cycle time) (avg) |
Lead time (sum, completed items) | Lead time (sum) = (Reaction time + Cycle time) (sum) |
Time in state (avg, completed items) | Time spent in a list. Use the filter to select the lists. |
Time in state (sum, completed items) | Time spent in a list. Use the filter to select the lists. |
Item properties
Item properties that can be displayed as columns in a Task list.
Assignee | The assigned person |
|---|---|
Assignees | The assigned persons (if multiple) |
Blocked | Whether a card is blocked by some other card. Requires the Card Dependencies Power-Up. |
Card priority | The priority of the card. Requires the Card Priority Power-Up. |
Card size | Estimated effort to complete the task. Requires the Card Size Power-Up. |
Card size remaining | Remaining effort to complete the task. Requires the Card Size Power-Up. |
Card size spent | Effort spent so far to complete the task. Requires the Card Size Power-Up. |
Card type | Either task or epic. |
Completed on time | Was the task completed before the due date (true/false). |
Created by | The person who created the card. |
Cycle time | Time from start to completion. The time spent in the lists mapped as In progress in the workflow settings. |
Cycle time (working hours) | Time from start to completion. The time spent in the lists mapped as In progress in the workflow settings. Time is calculated only within the set working days and hours. |
Data source | The Trello board the card is currently in. |
Date completed | The last date & time when the card was completed (moved to a list mapped as done). |
Date created | Card creation date (from the Trello API). |
Date marked as done | The date & time when the card was marked as completed with Mark as complete feature |
Date updated | Last update date (from the Trello API) |
Due date | Due date of the card. |
Epic | The epic the card is assigned to. Requires the Epic Cards Power-Up. |
Label | Assigned labels. |
Lead time | Reaction time + Cycle time. |
Lead time (working hours) | Reaction time + Cycle time. Time is calculated only within the set working days and hours. |
List | The Trello list the card is current in. |
Mapped state | Mapped workflow state according to the workflow settings. Either Not started, In progress, or Done. |
Moved to mapped state | The time when the card was moved to its current mapped workflow state. |
Moved to workflow state | The time when the card was moved to its current list. |
Rank | Card's position in a board in relation to other cards. |
Reaction time | Time before the work was started. The time spent in the lists mapped as Not started in the workflow settings. |
Reaction time (working hours) | Time before the work was started. The time spent in the lists mapped as Not started in the workflow settings. Time is calculated only within the set working days and hours. |
Reopened | Whether the card has been reopened (true/false) |
Start date | Start date of a card, |
State (open/done) | Whether the card state is Open (Not started or In progress) or Done. |
Task ID | Unique identifier of the card (from the Trello API) |
Task name | Name of the card. |
Time in progress | Time in progress so far. The time spent in the lists mapped as In progress in the workflow settings. |
Time in progress (working hours) | Time in progress so far. The time spent in the lists mapped as In progress in the workflow settings. Time is calculated only within the set working days and hours. |
Time in workflow state | How long the card has been in its current list according to the workflow settings. |
Timings | How long the card has stayed in each list. |
Workflow state | Current list according to the workflow settings. |
Learn more
Learn more
FAQ
Common questions
Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.
Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.
A data source is a Trello board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Trello. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
A data source is a Trello board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Trello. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://app.screenful.me/.
Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://app.screenful.me/.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for Trello.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for Trello.
Yes. You can use a custom field or the Card Size Power-Up to set weights for cards. Learn more about how to set estimates in your tasks in Trello.
Yes. You can use a custom field or the Card Size Power-Up to set weights for cards. Learn more about how to set estimates in your tasks in Trello.
Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed.
Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The card size metrics are defined as below:
Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining
The card size metrics are defined as below:
Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining
If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.
If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
By default yes, but you can specify your working hours and days in the Account Settings.
By default yes, but you can specify your working hours and days in the Account Settings.
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Does this support my specific workflow or do I have to use some specific states like "open", "in progress" and "done"?
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our how-to and video tutorials, or get in touch by emailing support@screenful.com
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our how-to and video tutorials, or get in touch by emailing support@screenful.com
FAQ
Common questions
Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.
Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.
A data source is a Trello board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Trello. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
A data source is a Trello board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Trello. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://app.screenful.me/.
Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://app.screenful.me/.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for Trello.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for Trello.
Yes. You can use a custom field or the Card Size Power-Up to set weights for cards. Learn more about how to set estimates in your tasks in Trello.
Yes. You can use a custom field or the Card Size Power-Up to set weights for cards. Learn more about how to set estimates in your tasks in Trello.
Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed.
Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The card size metrics are defined as below:
Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining
The card size metrics are defined as below:
Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining
If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.
If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
By default yes, but you can specify your working hours and days in the Account Settings.
By default yes, but you can specify your working hours and days in the Account Settings.
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Does this support my specific workflow or do I have to use some specific states like "open", "in progress" and "done"?
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our how-to and video tutorials, or get in touch by emailing support@screenful.com
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our how-to and video tutorials, or get in touch by emailing support@screenful.com
Troubleshooting
Below are some typical reasons for charts not displaying the data you expect:
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the cards that are in lists mapped to Excluded won't be imported to Screenful.
Your imported board contains mirrored cards. Mirrored cards don't always contain the same attributes than the original cards. For example, the assignee field shows up only if the source board and the mirrored board has the same members.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
Below are some typical reasons for charts not displaying the data you expect:
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the cards that are in lists mapped to Excluded won't be imported to Screenful.
Your imported board contains mirrored cards. Mirrored cards don't always contain the same attributes than the original cards. For example, the assignee field shows up only if the source board and the mirrored board has the same members.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
If you mirror a card from one board to another, the assignees don't show up unless you have the same assignees in both the source and the mirrored board.
If you mirror a card from one board to another, the assignees don't show up unless you have the same assignees in both the source and the mirrored board.
I have created an automation to move completed cards from one Trello board to another. Will that mess up my stats?
If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.
Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.
Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).
If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.
Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.
Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).
You have to import the board as a data source first. If you don't see the board in the list of boards to import, you'll have to join that Trello board first to see it in the list. Once the board is imported, you can add it as a data source to charts.
You have to import the board as a data source first. If you don't see the board in the list of boards to import, you'll have to join that Trello board first to see it in the list. Once the board is imported, you can add it as a data source to charts.
The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.
You should also review your workflow mapping to ensure all the required lists are mapped.
The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.
You should also review your workflow mapping to ensure all the required lists are mapped.
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.
Troubleshooting
Below are some typical reasons for charts not displaying the data you expect:
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the cards that are in lists mapped to Excluded won't be imported to Screenful.
Your imported board contains mirrored cards. Mirrored cards don't always contain the same attributes than the original cards. For example, the assignee field shows up only if the source board and the mirrored board has the same members.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
Below are some typical reasons for charts not displaying the data you expect:
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the cards that are in lists mapped to Excluded won't be imported to Screenful.
Your imported board contains mirrored cards. Mirrored cards don't always contain the same attributes than the original cards. For example, the assignee field shows up only if the source board and the mirrored board has the same members.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
If you mirror a card from one board to another, the assignees don't show up unless you have the same assignees in both the source and the mirrored board.
If you mirror a card from one board to another, the assignees don't show up unless you have the same assignees in both the source and the mirrored board.
I have created an automation to move completed cards from one Trello board to another. Will that mess up my stats?
If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.
Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.
Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).
If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.
Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.
Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).
You have to import the board as a data source first. If you don't see the board in the list of boards to import, you'll have to join that Trello board first to see it in the list. Once the board is imported, you can add it as a data source to charts.
You have to import the board as a data source first. If you don't see the board in the list of boards to import, you'll have to join that Trello board first to see it in the list. Once the board is imported, you can add it as a data source to charts.
The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.
You should also review your workflow mapping to ensure all the required lists are mapped.
The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.
You should also review your workflow mapping to ensure all the required lists are mapped.
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.