Guides

Jira

Setup Screenful for Jira

Guides

Jira

Setup Screenful for Jira

Setup Screenful for Jira

When using Screenful with a Jira Cloud instance, you have two options: 

Option 1: Install the Marketplace Add-on

If you want Screenful inside the Jira UI, and you want the subscription billed via Atlassian, pick this option.

Option 2: Setup as a separate web app

If you rather not install the add-on to Jira, you can also start a trial via our website. You'll have access to all of the feature but you won't get Screenful inside the Jira UI.

The difference between these two is that when installing the Screenful app via the Marketplace, you'll get Screenful embedded within your Jira UI. If you sign up via the Screenful website, you'll use Screenful as a standalone web app. You can learn more from the FAQ below.

When using Screenful with a Jira Cloud instance, you have two options: 

Option 1: Install the Marketplace Add-on

If you want Screenful inside the Jira UI, and you want the subscription billed via Atlassian, pick this option.

Option 2: Setup as a separate web app

If you rather not install the add-on to Jira, you can also start a trial via our website. You'll have access to all of the feature but you won't get Screenful inside the Jira UI.

The difference between these two is that when installing the Screenful app via the Marketplace, you'll get Screenful embedded within your Jira UI. If you sign up via the Screenful website, you'll use Screenful as a standalone web app. You can learn more from the FAQ below.

When using Screenful with a Jira Cloud instance, you have two options: 

Option 1: Install the Marketplace Add-on

If you want Screenful inside the Jira UI, and you want the subscription billed via Atlassian, pick this option.

Option 2: Setup as a separate web app

If you rather not install the add-on to Jira, you can also start a trial via our website. You'll have access to all of the feature but you won't get Screenful inside the Jira UI.

The difference between these two is that when installing the Screenful app via the Marketplace, you'll get Screenful embedded within your Jira UI. If you sign up via the Screenful website, you'll use Screenful as a standalone web app. You can learn more from the FAQ below.

Get help with onboarding (recommended)

We’ve helped thousands of companies to get better data visibility. To prove that we can help you, we offer a free support call to help you set up Screenful.

Click here to schedule the onboarding call

Get help with onboarding (recommended)

We’ve helped thousands of companies to get better data visibility. To prove that we can help you, we offer a free support call to help you set up Screenful.

Click here to schedule the onboarding call

Common questions

What are the main differences between the Marketplace add-on and the stand-alone web app?
When installing the Marketplace add-on:

  • You get Screenful embedded within your JIRA UI (but you can also use it as a web app)

  • Any user in your Jira instance can join the Screenful account without an invitation

  • You will be billed by Atlassian instead of Screenful

  • The pricing is according to the number of users in your Jira instance

  • You can only import Jira data sources

  • There is no single-sign-on option

When deploying as a SaaS service via the Screenful website:

  • You use Screenful as a standalone web app, not embedded within the Jira UI

  • Each user must be invited to log in to Screenful (you can choose who gets access)

  • You will be billed by Screenful instead of Atlassian. Prices are according to the pricing page.

  • You can import all supported data sources (Jira, GitHub, GitLab, Asana, Monday, Trello, Pivotal Tracker)

  • Single-sign-on is available as an option in the Enterprise plans

Why do I need to create a separate Screenful account?
Screenful stores data outside Jira, so a mechanism for authentication and authorization is needed. Screenful can always be used in stand-alone mode, just browse to screenful.com/login and log in with your Screenful credentials.

How do I invite my colleagues?
With the Marketplace add-on your colleagues can join by simply clicking on the Screenful app link within the Jira UI (see the “Apps” menu on the top navigation). They will be prompted to signup after which they will join the account created by you. Initially they have “Member” status and can access all the Screenful features. Learn more about user roles.

Can I import data from Jira Service Management projects?
Yes, you can learn more from the guides below:

How to import data from Jira Service Management projects?
How to import data from Jira Work Management projects?
How to import data from Jira Product Discovery projects?

What is the lifecycle of the Marketplace add-on?
The add-on is installed from the Atlassian Marketplace. Like all paid add-ons there is a free 30-day trial. If you continue using the add-on after the trial ends, it will become a paid add-on, and Atlassian will add the fees to your invoice.

If you disable or uninstall the add-on during or after your trial, your Screenful account is suspended, and it will be deleted if you don’t re-enable it within 30 days.

I have more questions
you can find more answers to your questions from these FAQs

Screenful FAQ
Screenful for Jira FAQ

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