Screenful FAQ
Do you support monday.com formula columns?
Currently, we don’t support formula columns since the values of formula columns are not returned by the Monday API. However, there are two workarounds:
Use a Marketplace add-on such as Autoboost or General Caster to copy the formula value into a number column. After that, you can use that number column in your Screenful charts.
Use the calculated column in our Table chart to perform calculations between the columns.
Related questions
How do I manage the subscription?
You can manage your Screenful subscription at the Account Settings ➔ Billing tab in the settings. To access it, log in at https://screenful.com/login and select Plans & billing from the main menu:
On the Plans & Billing page, you can
Update your credit card information
Upgrade your plan
Download receipts of payments
Close your account
Notice that removing the Monday marketplace add-on from your board won't close your subscription! You'll have to close it separately by clicking Remove account:
That will remove your account and close the subscription.
You can manage your Screenful subscription at the Account Settings ➔ Billing tab in the settings. To access it, log in at https://screenful.com/login and select Plans & billing from the main menu:
On the Plans & Billing page, you can
Update your credit card information
Upgrade your plan
Download receipts of payments
Close your account
Notice that removing the Monday marketplace add-on from your board won't close your subscription! You'll have to close it separately by clicking Remove account:
That will remove your account and close the subscription.
What is the difference between using Screenful as a monday.com board view and the web app?
You can launch Screenful inside the Monday board by adding a new board view. Alternatively, you can use Screenful as a standalone web app by logging in at https://screenful.com/login
You can launch Screenful inside the Monday board by adding a new board view. Alternatively, you can use Screenful as a standalone web app by logging in at https://screenful.com/login
Can I see metrics based on any of my columns in monday.com?
Yes, we support all available column types. Learn more from the Monday columns guide.
Yes, we support all available column types. Learn more from the Monday columns guide.
Do you support monday Sales CRM product?
Yes, we do support the monday Sales CRM in our reporting. You can learn more from this article.
Yes, we do support the monday Sales CRM in our reporting. You can learn more from this article.
How are the lead and cycle times calculated in monday.com?
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
Can I create charts based on due dates?
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Workload chart. Learn more about setting up the workload chart for monday.com.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Workload chart. Learn more about setting up the workload chart for monday.com.
What if I archive an item?
Archived tasks are treated differently depending on whether they are completed or not. Completed tasks are still considered completed even if they are archived. Tasks that are archived before they were completed are considered removed. Archiving a task doesn't affect its metrics collected before it was archived.
Archived tasks are treated differently depending on whether they are completed or not. Completed tasks are still considered completed even if they are archived. Tasks that are archived before they were completed are considered removed. Archiving a task doesn't affect its metrics collected before it was archived.