Yes and no. We have a set of free Power-Ups that you can freely install to your boards. We also have a paid product, Analytics & reports, which you can try for free.

Do I need a paid version of Trello in order to use Screenful?

Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.

What’s the difference between Screenful Power-Up and the Screenful SaaS service?

Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://screenful.com/login/.

What about your free Power-Ups, do I need to use them?

You don’t have to use our free Power-Ups but if you do, the data created in the Power-Ups will be available in your charts, reports, and dashboards.

Can I create charts based on due dates in cards?

Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Workload (planned) chart. Learn more about setting up the workload (planned) chart for Trello.

Do you support work estimates such as story points?

Yes. You can use a custom field or the free Card Size Power-Up for setting weights for cards. Lean more about how to set estimates in your tasks in Trello.

What if I archive a card?

Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed. Archiving a card doesn't affect the metrics collected before it was archived.

How are the lead and cycle times calculated in Trello?

The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.

How do the Card size metrics work?

The card size metrics are defined as below:

Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining

The card size metrics are defined as below:

Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining

I have created automation to move cards from one board to another. Will that mess up my stats?

If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.

Will Screenful make changes to my data, or is my data affected in any way?

We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.

Are weekends included in the cycle time calculation?

By default yes, but you can specify your working hours and days in the Account Settings.

Can I filter charts based on epic, version, sprint etc.

Yes, you can learn more by reading the filtering guide.

How do I adjust the contents of the charts?

You can choose what data is included by setting a filter, and you can adjust the appearance of a chart in the chart settings.

Is there a way to remove outliers from the data?

If you want to exclude individual items from the metrics, you can do it by following the steps below

Set a specific label or tag (e.g. "excluded") to the item you want to exclude (task, issue, user story etc.)
Go to Screenful and reset the data source in the Data sync options
Go to the chart in question and set a filter (e.g. label is none of 'excluded')

If the item is already archived, you have to unarchive it first. Then apply the steps 1-2. After that, you can archive it again.

If you want to exclude individual items from the metrics, you can do it by following the steps below

Set a specific label or tag (e.g. "excluded") to the item you want to exclude (task, issue, user story etc.)
Go to Screenful and reset the data source in the Data sync options
Go to the chart in question and set a filter (e.g. label is none of 'excluded')

If the item is already archived, you have to unarchive it first. Then apply the steps 1-2. After that, you can archive it again.

Does this support my specific workflow or do I have to use some specific states like "open", "in progress" and "done"?

You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.

How often is data updated?

All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.

Can I embed these charts into my intranet?

You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.

I can’t find an answer to my question

The Getting Started Guide contains Instructions for setting up Screenful.

Troubleshooting

I have created a Butler automation to move completed cards from one Trello board to another. Will that mess up my stats?

If a card is moved from board A to board B, you will lose the card history from the board A since the Trello API won't return it anymore. Instead of moving to another board, you can create an automation to archive the card.

Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.

Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).

Once archived, the card is no longer visible on the board but is still included in Trello's search feature, and can be returned to the board at any time if needed.

Another option is to add a delay of at least two hours before moving an item. That leaves enough time for Screenful to register that the card was completed (sync runs once per hour).

Why I can’t see my Trello board when trying to create a new chart or dashboard?

You have to import the board as a data source first. If you don't see the board in the list of boards to import, you'll have to join that Trello board first to see it in the list. Once the board is imported, you can add it as a data source to charts.

Why are my charts not showing all the tasks I’ve assigned to my epics?

The most likely reason is that the chart does not have all the data sources included. If the tasks in your epics are scattered across multiple boards, all those boards must be added as data sources to the chart.

You should also review your workflow mapping to ensure all the required lists are mapped.

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