Screenful FAQ
How do the Card size metrics work?
The card size metrics are defined as below:
Total -> Total amount of card size in the cards
Created -> Total amount of card size in the cards created within the selected period
Completed -> Total amount of card size in the cards completed within the selected period
Spent -> Total amount of card size spent in the cards completed within the selected period
Average -> Average card size in the cards
In progress -> Total amount of card size in the cards currently in progress
Remaining -> Total amount of card size remaining
Related questions
How do I manage the subscription?
You can manage your Screenful subscription at the Account Settings ➔ Billing tab in the settings. To access it, log in at https://screenful.com/login and select Plans & billing from the main menu:
On the Plans & Billing page, you can
Update your credit card information
Upgrade your plan
Download receipts of payments
Close your account
Notice that removing the Power-Up from your Trello board won't close your subscription! You'll have to close it separately by clicking Remove account:
That will remove your account and close the subscription.
You can manage your Screenful subscription at the Account Settings ➔ Billing tab in the settings. To access it, log in at https://screenful.com/login and select Plans & billing from the main menu:
On the Plans & Billing page, you can
Update your credit card information
Upgrade your plan
Download receipts of payments
Close your account
Notice that removing the Power-Up from your Trello board won't close your subscription! You'll have to close it separately by clicking Remove account:
That will remove your account and close the subscription.
Do you have a free version?
Yes and no. We have a set of free Power-Ups that you can freely install to your boards. We also have a paid product, Analytics & reports, which you can try for free.
Yes and no. We have a set of free Power-Ups that you can freely install to your boards. We also have a paid product, Analytics & reports, which you can try for free.
Do I need a paid version of Trello in order to use Screenful?
Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.
Screenful has its own pricing plan, separate from Trello. You don't need a paid version of Trello in order to use Screenful.
What’s the difference between Screenful Power-Up and the Screenful SaaS service?
Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://screenful.com/login/.
Both have the same features, except that with the Power-up, you can embed Screenful within your Trello UI. Regardless of whether you have installed the Power-Up or not, you can always use Screenful just like any standalone web app by logging in at https://screenful.com/login/.
What about your free Power-Ups, do I need to use them?
You don’t have to use our free Power-Ups but if you do, the data created in the Power-Ups will be available in your charts, reports, and dashboards.
You don’t have to use our free Power-Ups but if you do, the data created in the Power-Ups will be available in your charts, reports, and dashboards.
Can I create charts based on due dates in cards?
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Workload chart. Learn more about setting up the workload chart for Trello.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Workload chart. Learn more about setting up the workload chart for Trello.
Do you support work estimates such as story points?
Yes. You can use a custom field or the free Card Size Power-Up for setting weights for cards. Lean more about how to set estimates in your tasks in Trello.
Yes. You can use a custom field or the free Card Size Power-Up for setting weights for cards. Lean more about how to set estimates in your tasks in Trello.
What if I archive a card?
Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed. Archiving a card doesn't affect the metrics collected before it was archived.
Archived cards are treated differently depending on whether they are completed or not. Completed cards are still considered completed even if they are archived. Cards that are archived before they are completed are considered removed. Archiving a card doesn't affect the metrics collected before it was archived.
How are the lead and cycle times calculated in Trello?
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
I have created automation to move cards from one board to another. Will that mess up my stats?
If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.
If a card is moved from one board A to board B, you will lose the data about the card movements in board A since the Trello API won’t return it anymore. The solution is to copy the card instead of moving it.