Adjust the chart appearance
Adjust the chart appearance
Don't like the default appearance of a chart? We've got you covered since you can configure almost any visual aspect of a chart such as colors, labels, and date and number formats. These adjustments can be found under the Chart settings.
Don't like the default appearance of a chart? We've got you covered since you can configure almost any visual aspect of a chart such as colors, labels, and date and number formats. These adjustments can be found under the Chart settings.
Don't like the default appearance of a chart? We've got you covered since you can configure almost any visual aspect of a chart such as colors, labels, and date and number formats. These adjustments can be found under the Chart settings.
Guide contents:
Guide contents:
How to find the chart settings?
You can access the chart settings by clicking the three dots menu and selecting Chart settings:
You'll also find the same option in the chart context menu:
How to find the chart settings?
You can access the chart settings by clicking the three dots menu and selecting Chart settings:
You'll also find the same option in the chart context menu:
Renaming the text labels
When you create a custom chart, you only need to provide the name of the chart. All other labels are automatically generated based on the units and metrics selected for the chart. However, you don’t have to stick with the auto-generated names as you can rename them.
To rename the text labels, click Chart settings behind the three dots menu, and scroll to the bottom of the page:
In the Display names section, you’ll see a list of units and metrics selected for the chart. You'll see the given name in the input field on the right. By default, it is the name of selected unit or metric, but you can rename it to represent your data best. In this example, Tasks is renamed to Tickets, and Completed (within date range) is renamed to Work completed.
Here’s the chart with the updated names:
Renaming the text labels
When you create a custom chart, you only need to provide the name of the chart. All other labels are automatically generated based on the units and metrics selected for the chart. However, you don’t have to stick with the auto-generated names as you can rename them.
To rename the text labels, click Chart settings behind the three dots menu, and scroll to the bottom of the page:
In the Display names section, you’ll see a list of units and metrics selected for the chart. You'll see the given name in the input field on the right. By default, it is the name of selected unit or metric, but you can rename it to represent your data best. In this example, Tasks is renamed to Tickets, and Completed (within date range) is renamed to Work completed.
Here’s the chart with the updated names:
Configuring the quick menus
In the chart settings, you can configure a quick filter that will be shown on top of the chart. It allows adjusting the chart's content without accessing the chart editor.
In the chart settings, use the toggle to enable the quick filter:
Clicking the toggle reveals the filter options. For example, selecting Assignee from the menu creates a quick filter for the assignee shown above the chart:
When you select and assignee from the menu, the chart content is filtered accordingly. It allows quick comparisons between labels, iterations, departments, customers, or any other property you have in your data.
You can also display a date range menu at the top of the chart. Use the toggle to enable the date range menu:
Once enabled, the user can adjust the date range without having to go to the editor:
When you enable a quick filter or a date range menu, it will be present when the chart is shared with a public share link, embedded in a website, or added to a report.
Configuring the quick menus
In the chart settings, you can configure a quick filter that will be shown on top of the chart. It allows adjusting the chart's content without accessing the chart editor.
In the chart settings, use the toggle to enable the quick filter:
Clicking the toggle reveals the filter options. For example, selecting Assignee from the menu creates a quick filter for the assignee shown above the chart:
When you select and assignee from the menu, the chart content is filtered accordingly. It allows quick comparisons between labels, iterations, departments, customers, or any other property you have in your data.
You can also display a date range menu at the top of the chart. Use the toggle to enable the date range menu:
Once enabled, the user can adjust the date range without having to go to the editor:
When you enable a quick filter or a date range menu, it will be present when the chart is shared with a public share link, embedded in a website, or added to a report.
Configuring date formats, number formats, and currencies
Different countries have different standard formats for numbers and dates. Under the Account settings, you can configure the date and number format to match your local standards.
The Date Format menu contains the most common date formats:
When you pick a date format, the selected format will be applied to all the charts in the account. The Number Format menu contains the most common number formats:
When you choose a number format, it will be applied to all the charts in the account.
You can specify a currency under the Chart settings if your data represents monetary values:
When a currency is selected, the associated currency symbol is shown in front of the numbers. Here’s an example line chart with the currency set to US Dollar ($) to represent the amount in USD. Both the number at the top left and the tooltip display the selected currency symbol.
The currency setting is a chart-specific feature. In the chart settings, you can specify which metrics are currencies. If your numbers represent a currency, you can make it more explicit by displaying it as the currency. The default for a numeric field is Number i.e. just a plain number, not a currency.
Configuring date formats, number formats, and currencies
Different countries have different standard formats for numbers and dates. Under the Account settings, you can configure the date and number format to match your local standards.
The Date Format menu contains the most common date formats:
When you pick a date format, the selected format will be applied to all the charts in the account. The Number Format menu contains the most common number formats:
When you choose a number format, it will be applied to all the charts in the account.
You can specify a currency under the Chart settings if your data represents monetary values:
When a currency is selected, the associated currency symbol is shown in front of the numbers. Here’s an example line chart with the currency set to US Dollar ($) to represent the amount in USD. Both the number at the top left and the tooltip display the selected currency symbol.
The currency setting is a chart-specific feature. In the chart settings, you can specify which metrics are currencies. If your numbers represent a currency, you can make it more explicit by displaying it as the currency. The default for a numeric field is Number i.e. just a plain number, not a currency.
Adjusting the rolling window size in the line charts
When displaying data as a line chart, a sliding window is used to smooth away the daily fluctuations so that you can see the trend from the noise. The rolling window size is configurable in the chart settings:
If you select 1 day rolling window, each point in the horizontal axis displays the number of items (e.g., tasks created or tasks completed) per day. With 7 day rolling window, each point in the horizontal axis displays the sum (or average, depending on what metrics were selected) over the previous seven day period.
Here’s an example chart with 30 days rolling window. When you hover the mouse over the chart, the tooltip shows the values for the previous 30 days period.
The longer the rolling window, the less variation there is in values, creating a smoother trend line. With smaller window sizes, you can see more details, but the overall trend may get distorted by the daily fluctuations.
Adjusting the rolling window size in the line charts
When displaying data as a line chart, a sliding window is used to smooth away the daily fluctuations so that you can see the trend from the noise. The rolling window size is configurable in the chart settings:
If you select 1 day rolling window, each point in the horizontal axis displays the number of items (e.g., tasks created or tasks completed) per day. With 7 day rolling window, each point in the horizontal axis displays the sum (or average, depending on what metrics were selected) over the previous seven day period.
Here’s an example chart with 30 days rolling window. When you hover the mouse over the chart, the tooltip shows the values for the previous 30 days period.
The longer the rolling window, the less variation there is in values, creating a smoother trend line. With smaller window sizes, you can see more details, but the overall trend may get distorted by the daily fluctuations.
Configuring summaries in tables and lists
The Table chart aggregates the task data into sums, averages, and other statistics. Each row in a table chart is a segment such as label, epic, assignee, or a project. The Task list chart allows for creating lists. Each row in the Task list is an item (task, ticket, issue). You can select any item properties to be shown in the columns. Both of these chart types come with a configurable summary row.
By default, the Task list chart does not include a summary. To enable the summary row, visit Chart settings (behind the three dots menu) and use the toggle Show summary row to enable the summary row for the chart:
In the Chart settings, you can configure the type of summary for each column to be either sum, average, or median. If you select None, no summary is displayed.
The summary menus are shown for each column that contains numerical or timing data.
Once you have saved the settings, the chart starts displaying a summary row at the bottom:
If you have added numerical columns to your reports, such as estimates or story points, or financial data, like budgets and costs, you can use the summary row to display the totals for the selected columns.
The Table chart also comes with a summary row that displays the sum, average, or median for each column. You can configure the summary type in the chart settings:
Here’s an example Table chart with the summary row:
Unlike in the Task list chart, the summary row in the Table chart is fixed, and there is no setting to toggle it on or off. However, you can configure each column separately. if you select None, no summary is displayed for that column.
Configuring summaries in tables and lists
The Table chart aggregates the task data into sums, averages, and other statistics. Each row in a table chart is a segment such as label, epic, assignee, or a project. The Task list chart allows for creating lists. Each row in the Task list is an item (task, ticket, issue). You can select any item properties to be shown in the columns. Both of these chart types come with a configurable summary row.
By default, the Task list chart does not include a summary. To enable the summary row, visit Chart settings (behind the three dots menu) and use the toggle Show summary row to enable the summary row for the chart:
In the Chart settings, you can configure the type of summary for each column to be either sum, average, or median. If you select None, no summary is displayed.
The summary menus are shown for each column that contains numerical or timing data.
Once you have saved the settings, the chart starts displaying a summary row at the bottom:
If you have added numerical columns to your reports, such as estimates or story points, or financial data, like budgets and costs, you can use the summary row to display the totals for the selected columns.
The Table chart also comes with a summary row that displays the sum, average, or median for each column. You can configure the summary type in the chart settings:
Here’s an example Table chart with the summary row:
Unlike in the Task list chart, the summary row in the Table chart is fixed, and there is no setting to toggle it on or off. However, you can configure each column separately. if you select None, no summary is displayed for that column.
Adjusting the colors of the chart
Go to the Chart settings and scroll to the bottom of the page. In the Display names section, you’ll see a colored circle next to each metric, displaying the currently selected color for that metric. When you click the circle, a modal window opens, allowing you to pick a color from a palette.
Notice that some charts (such as the stacked bar chart) have auto-generated colors based on the selected grouping, and therefore, the color selection is not available for them.
Adjusting the colors of the chart
Go to the Chart settings and scroll to the bottom of the page. In the Display names section, you’ll see a colored circle next to each metric, displaying the currently selected color for that metric. When you click the circle, a modal window opens, allowing you to pick a color from a palette.
Notice that some charts (such as the stacked bar chart) have auto-generated colors based on the selected grouping, and therefore, the color selection is not available for them.
Switching to the dark mode
If you need to place a chart into a dark background, or you just prefer your UI as dark, we’ve got you covered! In the chart settings, you’ll find the Dark mode slider
When you click the slider, the chart switches to the dark mode:
Switching to the dark mode
If you need to place a chart into a dark background, or you just prefer your UI as dark, we’ve got you covered! In the chart settings, you’ll find the Dark mode slider
When you click the slider, the chart switches to the dark mode:
Learn more
Learn more
FAQ
Common questions
One data source is one monday.com board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Monday. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
One data source is one monday.com board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Monday. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
You can launch Screenful inside the Monday board by adding a new board view. Alternatively, you can use Screenful as a standalone web app by logging in at https://screenful.com/login/
See also: Comparing analytics and reporting options for monday.com
You can launch Screenful inside the Monday board by adding a new board view. Alternatively, you can use Screenful as a standalone web app by logging in at https://screenful.com/login/
See also: Comparing analytics and reporting options for monday.com
You can use Screenful with monday.com desktop app but you won't be able to import any data source because the authorization doesn't work in the desktop app. Therefore, when installing Screenful for the first time, you should not use the desktop app because setting up Screenful requires importing data sources. Therefore, you should do the initial setup using the monday.com web app. Once you've successfully imported the data sources, you can use Screenful with the monday.com desktop app for creating charts and reports.
You can use Screenful with monday.com desktop app but you won't be able to import any data source because the authorization doesn't work in the desktop app. Therefore, when installing Screenful for the first time, you should not use the desktop app because setting up Screenful requires importing data sources. Therefore, you should do the initial setup using the monday.com web app. Once you've successfully imported the data sources, you can use Screenful with the monday.com desktop app for creating charts and reports.
Yes, we support all available column types. Learn more from the Monday columns guide. Here's a complete list of units, metrics, and properties available for charts.
Yes, we support all available column types. Learn more from the Monday columns guide. Here's a complete list of units, metrics, and properties available for charts.
Yes, we do support the monday Sales CRM in our reporting. You can learn more from this article.
Yes, we do support the monday Sales CRM in our reporting. You can learn more from this article.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for monday.com.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for monday.com.
Yes, you can use the formula column as a unit in the charts. All formula columns are automatically imported. However, to make them available as a unit, you must ensure that the field is mapped to a unit in the custom fields mapping. Once it is mapped, it will be available in the unit menus. You can learn more from this guide.
Yes, you can use the formula column as a unit in the charts. All formula columns are automatically imported. However, to make them available as a unit, you must ensure that the field is mapped to a unit in the custom fields mapping. Once it is mapped, it will be available in the unit menus. You can learn more from this guide.
Archived tasks are treated differently depending on whether they are completed or not. Completed tasks are still considered completed even if they are archived. Tasks that are archived before they were completed are considered removed.
Archived tasks are treated differently depending on whether they are completed or not. Completed tasks are still considered completed even if they are archived. Tasks that are archived before they were completed are considered removed.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
Yes, you can create charts with a prompt and ask questions about a chart by using the Screenful AI Assistant. The assistant combines the leading LLMs with advanced multidimensional data analytics to help you understand and interpret your data.
Yes, you can create charts with a prompt and ask questions about a chart by using the Screenful AI Assistant. The assistant combines the leading LLMs with advanced multidimensional data analytics to help you understand and interpret your data.
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
By default yes, but you can specify your working hours and days in the Account Settings.
By default yes, but you can specify your working hours and days in the Account Settings.
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Does this support my specific workflow or do I have to use some specific states like "open", "in progress" and "done"?
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our knowledge base and video tutorials, or get in touch by emailing support@screenful.com
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our knowledge base and video tutorials, or get in touch by emailing support@screenful.com
FAQ
Common questions
One data source is one monday.com board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Monday. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
One data source is one monday.com board. The pricing is based on the number of boards you explicitly import to Screenful, not the total number of boards in Monday. You can compare plans on the pricing page.
You can import data sources from all the tools we support in the same Screenful account. Learn more about managing data sources.
You can launch Screenful inside the Monday board by adding a new board view. Alternatively, you can use Screenful as a standalone web app by logging in at https://screenful.com/login/
See also: Comparing analytics and reporting options for monday.com
You can launch Screenful inside the Monday board by adding a new board view. Alternatively, you can use Screenful as a standalone web app by logging in at https://screenful.com/login/
See also: Comparing analytics and reporting options for monday.com
You can use Screenful with monday.com desktop app but you won't be able to import any data source because the authorization doesn't work in the desktop app. Therefore, when installing Screenful for the first time, you should not use the desktop app because setting up Screenful requires importing data sources. Therefore, you should do the initial setup using the monday.com web app. Once you've successfully imported the data sources, you can use Screenful with the monday.com desktop app for creating charts and reports.
You can use Screenful with monday.com desktop app but you won't be able to import any data source because the authorization doesn't work in the desktop app. Therefore, when installing Screenful for the first time, you should not use the desktop app because setting up Screenful requires importing data sources. Therefore, you should do the initial setup using the monday.com web app. Once you've successfully imported the data sources, you can use Screenful with the monday.com desktop app for creating charts and reports.
Yes, we support all available column types. Learn more from the Monday columns guide. Here's a complete list of units, metrics, and properties available for charts.
Yes, we support all available column types. Learn more from the Monday columns guide. Here's a complete list of units, metrics, and properties available for charts.
Yes, we do support the monday Sales CRM in our reporting. You can learn more from this article.
Yes, we do support the monday Sales CRM in our reporting. You can learn more from this article.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
The timings are based on your workflow settings. You can learn more from the Lead Time FAQ.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for monday.com.
Yes, you can filter charts based on due dates or by status such as overdue. You can also track the amount of work planned for the future using the Planned work chart. Learn more about setting up the chart for monday.com.
Yes, you can use the formula column as a unit in the charts. All formula columns are automatically imported. However, to make them available as a unit, you must ensure that the field is mapped to a unit in the custom fields mapping. Once it is mapped, it will be available in the unit menus. You can learn more from this guide.
Yes, you can use the formula column as a unit in the charts. All formula columns are automatically imported. However, to make them available as a unit, you must ensure that the field is mapped to a unit in the custom fields mapping. Once it is mapped, it will be available in the unit menus. You can learn more from this guide.
Archived tasks are treated differently depending on whether they are completed or not. Completed tasks are still considered completed even if they are archived. Tasks that are archived before they were completed are considered removed.
Archived tasks are treated differently depending on whether they are completed or not. Completed tasks are still considered completed even if they are archived. Tasks that are archived before they were completed are considered removed.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
You can manage the subscription in the billing settings. The location of the billing settings depends on the product you are subscribed to. You can learn more by following the instructions in this guide.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
We do not make changes to your data. We only read it via the API of your tool. Screenful is only for reporting and analytics. It does not update any data within your tools.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
All data sources are synced automatically once per hour. Changing settings or configuration will trigger additional sync so your data is at most one hour old. You can sync data manually at any time in the sync settings.
Yes, you can create charts with a prompt and ask questions about a chart by using the Screenful AI Assistant. The assistant combines the leading LLMs with advanced multidimensional data analytics to help you understand and interpret your data.
Yes, you can create charts with a prompt and ask questions about a chart by using the Screenful AI Assistant. The assistant combines the leading LLMs with advanced multidimensional data analytics to help you understand and interpret your data.
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
What is the difference between these metrics?
Reaction time = time before the work was started
Cycle time = time from start to completion
Lead time = Reaction time + Cycle time
Timing metrics explained: Lead time vs Cycle time
How is the reaction time calculated?
Reaction time starts running when a task is moved into a state that is mapped to the "Not started" in the workflow mapping. The reaction time stops when the task is moved out from that state. If the task is never placed into a state that is mapped to the “Not started” workflow state, then the reaction time is zero.
What if tasks skip lists/columns, or there is no sequential workflow?
The timing information is based on how long items stay in the workflow states that are mapped to "In progress" in the workflow mapping. There is no need for sequential progress, and it is totally fine if tasks skip some of the workflow steps.
What if a task is moved from the “not started” state directly to “done” without going through any of the “in progress” states?
In that case, the cycle time will be zero.
How does the cycle time work if a task is moved into "in progress" and then back to "not started yet"? Similarly, what happens if a card is archived while it's in progress?
Cycle time is calculated only for completed tasks, so in both of those cases, cycle time would be undefined.
If a task is moved from "in progress" to "done", but then back to "in progress" again for additional work would this time be added to the cycle time?
Cycle time is counted only when the task is in progress, so the time spent in the "done" state is not included in the calculation.
When is a task created? Does the clock start when a task is created or when it is put in the "next" state (or equivalent)?
The clock starts when a task is moved to a workflow state that is mapped to the "not started" or "in progress" workflow state.
Are weekends included in the cycle time calculations?
Weekends are included in the calculations by default, but you can change that in the chart settings by selecting 'Exclude non-business hours. See How to set weekend days and office hours
By default yes, but you can specify your working hours and days in the Account Settings.
By default yes, but you can specify your working hours and days in the Account Settings.
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Yes, there are a few different ways you can filter out outliers from the charts, including
Filtering by item name
Filtering by how long an item has been in progress
Setting a label and filtering out based on that label
You can learn more from this guide: How to remove outliers from data?
Does this support my specific workflow or do I have to use some specific states like "open", "in progress" and "done"?
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
You are not limited to any specific set of states or a workflow. You can configure your own workflow, if such exists, and you can use that in your reporting. It's also ok if you don't have any workflow in your boards, as can create reports based on any other criteria by setting a filter.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
You can embed any custom chart or report to any web page using the embed code. Learn more about the sharing feature from the online guide.
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our knowledge base and video tutorials, or get in touch by emailing support@screenful.com
The Getting Started Guide contains Instructions for setting up Screenful.
See also our Accounts & Pricing FAQ.
Check out our knowledge base and video tutorials, or get in touch by emailing support@screenful.com
Troubleshooting
Some features may not work when using Screenful in monday.com desktop app. You won't be able to import data sources because the authorization doesn't work in the desktop app. Also, some links in the UI may not be clickable when using the desktop app. When using Screenful, there are these alternatives to the monday.com desktop app.
Log in to the monday.com web app instead of the desktop app
Log in to Screenful directly at https://screenful.com/login
Please let us know at support@screenful.com if you notice issues when using Screenful with the monday.com desktop app. We're happy to investigate and find workarounds so that you can use Screenful also with the desktop app.
Some features may not work when using Screenful in monday.com desktop app. You won't be able to import data sources because the authorization doesn't work in the desktop app. Also, some links in the UI may not be clickable when using the desktop app. When using Screenful, there are these alternatives to the monday.com desktop app.
Log in to the monday.com web app instead of the desktop app
Log in to Screenful directly at https://screenful.com/login
Please let us know at support@screenful.com if you notice issues when using Screenful with the monday.com desktop app. We're happy to investigate and find workarounds so that you can use Screenful also with the desktop app.
When you have authorized access to the Monday API, you'll see a list of boards you can select for importing. At the top, you have the workspace selection:
That menu contains all the workspaces to which this app has access. If a workspace is missing from this menu, you should adjust the access settings of this app on Monday side.
You can get this view by first clicking your avatar on the top right corner, then selecting Administration -> Apps, and then selecting Permissions from the three dots menu:
Alternatively, you can reinstall the app, which also allows re-selecting the workspaces. However, this will also disconnect the data sources, and you have to re-authorize them.
When you have authorized access to the Monday API, you'll see a list of boards you can select for importing. At the top, you have the workspace selection:
That menu contains all the workspaces to which this app has access. If a workspace is missing from this menu, you should adjust the access settings of this app on Monday side.
You can get this view by first clicking your avatar on the top right corner, then selecting Administration -> Apps, and then selecting Permissions from the three dots menu:
Alternatively, you can reinstall the app, which also allows re-selecting the workspaces. However, this will also disconnect the data sources, and you have to re-authorize them.
I have created automation to move items from one monday.com board to another. Will that mess up my stats?
If an item is moved from board A to board B, you will lose the data about the item movements in board A since the Monday API won’t return it anymore. To avoid losing data, consider these alternatives:
Add a delay before moving an item (see the guide for that). That leaves enough time for Screenful to register that the item was completed (sync runs once per hour)
Create a dedicated "Archived" group at the bottom of your board, and create an automation to move completed items to that group instead of another board.
If an item is moved from board A to board B, you will lose the data about the item movements in board A since the Monday API won’t return it anymore. To avoid losing data, consider these alternatives:
Add a delay before moving an item (see the guide for that). That leaves enough time for Screenful to register that the item was completed (sync runs once per hour)
Create a dedicated "Archived" group at the bottom of your board, and create an automation to move completed items to that group instead of another board.
I have installed the Screenful add-on to my monday.com account, but all I see is an empty page. What can I do?
If you see an empty page, or no data is loading at all, either of these might help:
Reinstall the Screenful add-on. Sometimes this allows Screenful to recover the lost connection to the Monday API.
Under Chrome's Settings > Privacy > Content Settings, there is the cookie setting to "Block sites from setting any data". If you have it checked, uncheck it, or try with another browser.
If you see an empty page, or no data is loading at all, either of these might help:
Reinstall the Screenful add-on. Sometimes this allows Screenful to recover the lost connection to the Monday API.
Under Chrome's Settings > Privacy > Content Settings, there is the cookie setting to "Block sites from setting any data". If you have it checked, uncheck it, or try with another browser.
If you can't progress in the step in which you need to select the Monday boards for importing, either of these may help:
Make sure you have enabled access to the correct workspaces.
If you’re using the Monday IP restrictions feature it will block access to the monday API, which the Screenful connector needs in order to fetch data. To enable Screenful whitelist the IP address 34.251.47.98 and contact support@screenful.com so we can finalize the configuration.
If you can't progress in the step in which you need to select the Monday boards for importing, either of these may help:
Make sure you have enabled access to the correct workspaces.
If you’re using the Monday IP restrictions feature it will block access to the monday API, which the Screenful connector needs in order to fetch data. To enable Screenful whitelist the IP address 34.251.47.98 and contact support@screenful.com so we can finalize the configuration.
Below are some typical reasons for charts not displaying the data you expect:
The chart shows data based on a different column than what you think. Learn more about selecting items for a chart.
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
You haven't imported sub-items as data sources. If you want to include subitems in your charts, you must add subitem data sources as well.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the items in the statuses mapped to Excluded won't be imported to Screenful.
Some of your items are archived. Monday API doesn't return archived items. When you import a data source, archived items won't be included. However, the completed items you archive after that will be kept in the stats.
You have an automation that moves the completed items to another board. Screenful sync runs once per hour. If the item is moved immediately after it was completed, Screenful does not register that the item was completed. You should add at least 2 hours of delay before moving the item to another board.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
Below are some typical reasons for charts not displaying the data you expect:
The chart shows data based on a different column than what you think. Learn more about selecting items for a chart.
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
You haven't imported sub-items as data sources. If you want to include subitems in your charts, you must add subitem data sources as well.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the items in the statuses mapped to Excluded won't be imported to Screenful.
Some of your items are archived. Monday API doesn't return archived items. When you import a data source, archived items won't be included. However, the completed items you archive after that will be kept in the stats.
You have an automation that moves the completed items to another board. Screenful sync runs once per hour. If the item is moved immediately after it was completed, Screenful does not register that the item was completed. You should add at least 2 hours of delay before moving the item to another board.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.
Troubleshooting
Some features may not work when using Screenful in monday.com desktop app. You won't be able to import data sources because the authorization doesn't work in the desktop app. Also, some links in the UI may not be clickable when using the desktop app. When using Screenful, there are these alternatives to the monday.com desktop app.
Log in to the monday.com web app instead of the desktop app
Log in to Screenful directly at https://screenful.com/login
Please let us know at support@screenful.com if you notice issues when using Screenful with the monday.com desktop app. We're happy to investigate and find workarounds so that you can use Screenful also with the desktop app.
Some features may not work when using Screenful in monday.com desktop app. You won't be able to import data sources because the authorization doesn't work in the desktop app. Also, some links in the UI may not be clickable when using the desktop app. When using Screenful, there are these alternatives to the monday.com desktop app.
Log in to the monday.com web app instead of the desktop app
Log in to Screenful directly at https://screenful.com/login
Please let us know at support@screenful.com if you notice issues when using Screenful with the monday.com desktop app. We're happy to investigate and find workarounds so that you can use Screenful also with the desktop app.
When you have authorized access to the Monday API, you'll see a list of boards you can select for importing. At the top, you have the workspace selection:
That menu contains all the workspaces to which this app has access. If a workspace is missing from this menu, you should adjust the access settings of this app on Monday side.
You can get this view by first clicking your avatar on the top right corner, then selecting Administration -> Apps, and then selecting Permissions from the three dots menu:
Alternatively, you can reinstall the app, which also allows re-selecting the workspaces. However, this will also disconnect the data sources, and you have to re-authorize them.
When you have authorized access to the Monday API, you'll see a list of boards you can select for importing. At the top, you have the workspace selection:
That menu contains all the workspaces to which this app has access. If a workspace is missing from this menu, you should adjust the access settings of this app on Monday side.
You can get this view by first clicking your avatar on the top right corner, then selecting Administration -> Apps, and then selecting Permissions from the three dots menu:
Alternatively, you can reinstall the app, which also allows re-selecting the workspaces. However, this will also disconnect the data sources, and you have to re-authorize them.
I have created automation to move items from one monday.com board to another. Will that mess up my stats?
If an item is moved from board A to board B, you will lose the data about the item movements in board A since the Monday API won’t return it anymore. To avoid losing data, consider these alternatives:
Add a delay before moving an item (see the guide for that). That leaves enough time for Screenful to register that the item was completed (sync runs once per hour)
Create a dedicated "Archived" group at the bottom of your board, and create an automation to move completed items to that group instead of another board.
If an item is moved from board A to board B, you will lose the data about the item movements in board A since the Monday API won’t return it anymore. To avoid losing data, consider these alternatives:
Add a delay before moving an item (see the guide for that). That leaves enough time for Screenful to register that the item was completed (sync runs once per hour)
Create a dedicated "Archived" group at the bottom of your board, and create an automation to move completed items to that group instead of another board.
I have installed the Screenful add-on to my monday.com account, but all I see is an empty page. What can I do?
If you see an empty page, or no data is loading at all, either of these might help:
Reinstall the Screenful add-on. Sometimes this allows Screenful to recover the lost connection to the Monday API.
Under Chrome's Settings > Privacy > Content Settings, there is the cookie setting to "Block sites from setting any data". If you have it checked, uncheck it, or try with another browser.
If you see an empty page, or no data is loading at all, either of these might help:
Reinstall the Screenful add-on. Sometimes this allows Screenful to recover the lost connection to the Monday API.
Under Chrome's Settings > Privacy > Content Settings, there is the cookie setting to "Block sites from setting any data". If you have it checked, uncheck it, or try with another browser.
If you can't progress in the step in which you need to select the Monday boards for importing, either of these may help:
Make sure you have enabled access to the correct workspaces.
If you’re using the Monday IP restrictions feature it will block access to the monday API, which the Screenful connector needs in order to fetch data. To enable Screenful whitelist the IP address 34.251.47.98 and contact support@screenful.com so we can finalize the configuration.
If you can't progress in the step in which you need to select the Monday boards for importing, either of these may help:
Make sure you have enabled access to the correct workspaces.
If you’re using the Monday IP restrictions feature it will block access to the monday API, which the Screenful connector needs in order to fetch data. To enable Screenful whitelist the IP address 34.251.47.98 and contact support@screenful.com so we can finalize the configuration.
Below are some typical reasons for charts not displaying the data you expect:
The chart shows data based on a different column than what you think. Learn more about selecting items for a chart.
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
You haven't imported sub-items as data sources. If you want to include subitems in your charts, you must add subitem data sources as well.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the items in the statuses mapped to Excluded won't be imported to Screenful.
Some of your items are archived. Monday API doesn't return archived items. When you import a data source, archived items won't be included. However, the completed items you archive after that will be kept in the stats.
You have an automation that moves the completed items to another board. Screenful sync runs once per hour. If the item is moved immediately after it was completed, Screenful does not register that the item was completed. You should add at least 2 hours of delay before moving the item to another board.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
Below are some typical reasons for charts not displaying the data you expect:
The chart shows data based on a different column than what you think. Learn more about selecting items for a chart.
Your data hasn't loaded yet. When the data sync process is in progress, a spinner icon is displayed at the top right of the UI. When you hover the mouse over the icon, you can see the progress.
You haven't imported sub-items as data sources. If you want to include subitems in your charts, you must add subitem data sources as well.
Your workflow mapping is not done correctly. You can learn more about workflow mapping from this guide. Notice that the items in the statuses mapped to Excluded won't be imported to Screenful.
Some of your items are archived. Monday API doesn't return archived items. When you import a data source, archived items won't be included. However, the completed items you archive after that will be kept in the stats.
You have an automation that moves the completed items to another board. Screenful sync runs once per hour. If the item is moved immediately after it was completed, Screenful does not register that the item was completed. You should add at least 2 hours of delay before moving the item to another board.
Your board is not connected. If a data source is not connected, you'll see a red notification on the top right of the UI. Click the notification icon to re-authorize the data source.
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
While both the public and private channels are shown in the menu, you won’t receive the report to a private channel without explicitly adding the Screenful app to that channel. Learn how to enable sending to a private Slack channel.
There can also be restrictions on who can install apps to your Slack. Learn how to manage app approval in your Slack workspace.
Some browser plugins may interfere with the authorization process. If you see an empty page during the authorization or the list of channels is empty, you should try with another browser (or ask your colleague to do the Slack authorization).
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
Filter options are derived from task data, which means that if you recently added some properties, such as labels, but haven't yet assigned them to any tasks, they won't show up in the filter options. As soon as you assign them to tasks, they will show up in the filter options from then on.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.
If you or your colleague didn't receive the user invitation email, you can go to the user settings and click the Copy invitation link button to copy the link to the clipboard. After that, you can share the link via any channel (email, Slack, Teams, etc). You can learn more from the user invitation guide.